Onboarding

From signing up to your first enquiry — before lunch.

No developers, no setup meetings. Create the account, connect your website, and enquiries start landing the same afternoon.

~5 minutesNo developerNo lock-in

Create the account

≈ 3 min
01

Choose a plan

Essential, Pro or Business. No lock-in, cancel whenever. Want to try first? Write to us about a trial.

02

Company details

Only what's needed: company name, your name and an admin email. No long forms.

Company nameFull nameAdmin email
03

Payment

Handled by Stripe. Visa, Mastercard and most other cards. Receipt by mail straight away.

04

Activate the account

We send an activation link (check spam if it's slow). Click it, choose a password, and you're in. The link is valid for seven days.

Get going

≈ 15 min
05

Invite your team

Add the colleagues who'll be answering. Roles decide who can do what — from read-only to full admin.

06

Connect your website

Paste the widget with one line, or use the API directly. Guides for WordPress, Wix, Shopify and plain HTML.

<script src="https://app.replied.dk/w.js"
        data-key="YOUR_KEY" defer></script>
07

Set up categories

Sort enquiries by type — Sales, Support, Finance. Aria can file new ones into the right category by itself.

What you have on day one

Shared inbox

Every enquiry in one place — no forwarding, no lost mail.

Categories and tags

Automatic sorting by type, so you always know what's urgent.

Team and roles

Give colleagues exactly the access they need — no more.

Analytics

Response times, volume and trends, updated live.

Archive and history

Nothing is deleted. You can always find an earlier conversation.

API and webhooks

Connect to your CRM, Slack or your own systems.