An answering service for trades. Noa picks up while you work.
The phone rings when you're up a ladder, in a fuse board or under a sink. Noa answers in your name, asks about the job and books the site visit – or leaves a message you can act on in your inbox.
Four trades, four different phones.
A plumber gets water damage, a painter gets questions about square metres. See what Noa does in your trade.
Plumbers
Water damage doesn't wait. Noa answers straight away, asks the right questions and transfers to whoever is on call.
See the pageElectricians
You're in a fuse board, the customer asks about an EV charger. Noa answers, asks the right questions and sets up the job.
See the pageCarpenters and joiners
The phone rings while you're on the scaffolding. Noa picks up, asks about the job and books the site visit.
See the pagePainters
The roller's in your hand and the phone rings. Noa asks about the rooms and books the quote visit.
See the page
The phone always rings when your hands are full.
Most small trade businesses don't have someone in the office ready to pick up. It's the owner, a journeyman or a partner who answers between jobs. And the phone rarely rings at a good moment: in the middle of a roof job, while pulling cables, or with your hands in a drain.
A customer who can't get through often calls the next name on the list. That's especially true for new jobs – that customer doesn't know you yet and has no reason to wait. An answering service for trades isn't about a polite greeting, it's about getting the job written down before it goes elsewhere.
With Noa Voice, Noa answers in your name, around the clock. She asks about the job – address, scope, timing – and books a site visit in your calendar, transfers to whoever is on call, or leaves a message in your inbox with the whole conversation written out. You call back when your hands are free and know exactly what it's about.
It costs from €93 a month incl. 300 minutes, with no lock-in and no per-call fee. Compare it with a human answering service, or see all pricing.
What customers call about.
And what Noa does with it – based on what you've taught her and the connections you've switched on.
Water is dripping through the kitchen ceiling.
TransfersNoa asks questions following your rules – for example whether the water is off – and transfers to whoever is on call. Deciding what's urgent is up to you.
Could you come and quote for three new windows?
BooksShe asks about the number, size and address and books a site visit in your calendar – only once the customer has said yes.
Do you install EV chargers, and do you cover Roskilde?
AnswersServices, area and prices you've taught her, she answers herself. Everything else becomes a message.
You're working at our place – when are you coming back?
Looks it upWith Apacta connected she finds the open job and answers from it. Otherwise she transfers to whoever has the job.
It's the housing association – we have three flats that need painting.
Takes a messageLarger jobs from regular customers become one message with addresses and deadline for whoever plans.
From call to inbox.
A customer calls at 7:15 while the team is heading out to the first job. The calendar is connected.
- Noa
Bager Painting and Carpentry, this is Noa. How can I help?
- Lone Holm
Hi, we need the living room and hallway painted, and there are a few cracks in the ceiling. Could you come and look?
- Noa
We can. What's the address, and roughly how many square metres is it?
- Lone Holm
Birkevej 8 in Greve. Maybe 45 square metres in total.
- Free slots in the calendar
- Noa
I can offer a quote visit on Wednesday at 4 pm. Shall I book it for you, Lone?
- Lone Holm
Yes, that works.
- Booked in the calendar
Quote visit: painting living room and hall
About 45 m², cracks in the ceiling. Birkevej 8, Greve. Quote visit booked Wednesday at 4 pm.
A made-up example. What Noa says depends on what you've taught her.
Connected to what you use.
You switch connections on in the app with your own account.
Google Calendar
Site visits and quote visits: Noa finds a free slot within your rules, reads it back and only books once the customer has said yes.
Outlook
The same booking in your Outlook calendar.
Apacta
“When are you coming?” Noa finds the open job and answers. If the customer wants someone out, she can create the job with address and description.
e-conomic
“Have you received my payment?” Noa looks up the invoice by its number and answers.
Billy
The same invoice status lookup if you use Billy.
Without a connection: Without connections Noa takes the call as a message with name, number, address and the job written out. She isn't connected to Ordrestyring, Minuba or other job management systems.
See all connectionsThe same price for every trade.
Noa Voice can be bought on its own. No lock-in, and we set it up within 1 working day.
Noa Voice Basis
The good AI model.
incl. VAT
incl. 300 minutes a month
Then €0.27/min · you set the cap
Noa Voice Pro
Fastest and smartestThe fastest and smartest AI model.
incl. VAT
incl. 300 minutes a month
Then €0.33/min · you set the cap
Included in both
- 300 minutes a month
- A Danish number, set up by us
- You keep your own number
- Answers around the clock
- Answers from your knowledge
- Transfers to the right person
- Takes messages to your inbox
- The whole conversation as text
- Take over a call from the app
- Knows your industry from day one
- Hold music when she transfers
- Recognises customers who have called before
- Waits her turn, as in a Danish conversation
You set a cap for extra minutes (€65/mo by default). Once it's reached, Noa only takes messages for the rest of the month.
No lock-in. We set everything up within 1 working day. Want to see it first? Book a demo
What tradespeople ask.
Question not answered here? Write to us
Want to know more about AI answering? Answering service
Most small and medium-sized trade businesses where the phone rings while people work: plumbers, electricians, carpenters and joiners, painters and similar trades. What Noa does in your particular trade is on the industry pages.
Let Noa take the next job.
Noa Voice costs from €93/mo incl. 300 minutes, with no lock-in. We set up the number, you forward yours – and she picks up.